Shipping policy

DELIVERY

Unless otherwise stated on the Site during the ordering process or in the description of the Products ordered, the Seller undertakes in all cases to deliver the Products within a maximum period of (60) days after the conclusion of the contract with a Consumer Customer.

We ship worldwide!

The Customer may refuse a package at the time of delivery if he notices an anomaly concerning the delivery. Any anomaly must then be indicated by the Customer on the delivery slip, in the form of handwritten reservations, accompanied by the Customer's signature. To exercise his right of refusal, the Customer must open the damaged or defective package(s) in the presence of the carrier and have the damaged goods collected by the carrier. If the Customer fails to comply with these requirements, he/she will not be able to exercise his/her right of refusal, and the Seller will not be required to comply with the Customer's request to exercise his/her right of refusal.

If the Customer's package is returned to the Seller by the Post Office or other postal service providers, the Seller will contact the Customer upon receipt of the returned package to ask for further action on the order. If the Customer has mistakenly refused the package, they may request that it be resent by paying the postal charges for the new shipment in advance. Postal charges must be paid even for orders where postage was free when the order was placed.

DELIVERY TIME

Unless otherwise stated on the Site during the ordering process or in the description of the Products ordered, the Seller undertakes in all cases to deliver the Products within a maximum period of (60) days after the conclusion of the contract with a Consumer Customer.

Please note: Orders placed over the weekend or on a public holiday will not be shipped until the following business day.

Regarding international delivery, delivery times vary depending on the destination country.

Generally, the delivery time is 6 to 12 working days on average.

We decline all responsibility in the event of loss or theft if the package is indicated as delivered by the carrier.